Postage/Returns

Despatched within 24 hours – cards, chocolate bars, selected mugs
1/3 days – engraved, printed items, embroidered and candles.
3/5 days – ceramic and printed glass.
Delivery times are subject to change and can be affected by weather conditions and industrial disputes. We deliver products to the address which you give for delivery.
Returns and Exchanges
If you wish to return a item please contact us with your order number, name and address, details of the product and reason for return and if an exchange or refund is required.
Received wrong item
If you received the wrong item please contact us with order number, name and address, details of product.
Faulty items
Please contact us with order number, details of product, name and address and what damage there is (this must be reported within 24 hours of delivery). Refunds can not be given if the fault is the result of misuse.
We will deliver the Products ordered by you to the address which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which have not been received.Delivery will be made as soon as possible and usually within 7 days of receipt of your order.If you do not receive your order within 7 days please contact us.Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries
POSTAGE CHARGES                        UK DELIVERY
Royal Mail 48 hrs                  Postage
orders £8.99 and under       £1.95
£9.00 – £14.99                      £2.95
£15.oo – £39.98                     £3.95
£39.99 and over                   Free
Royal Mail 24 hrs
£8.99 and unders                    £2.45
£9.99 – £14.99                          £5.95
£15.00 – £39.98                        £4.45
£39.99 and over                      Free
Royal Mail 24 hrs
Tracked                                      £5.95
Royal Mail 24 hrs
Next Day
£8.99 and under                     £6.95
 £9.00 – £14.99                        £7.95
£15.00 – £39.98                      £8.99
£39.99 and over                     £10.95
Standard delivery method-Royal Mail 48 HR/24hr
All orders placed via standard delivery are dispatched as per the lead time and then delivered via royal mail.
Delivery to Southern Ireland-Courier
Orders over £30.00 will be sent using interlink/DPD.This is a track service at a cost of £11 plus vat-2 days service.
Order of £29.99 and under can also be sent on Royal Mail standard service.This is a 3 – 5 day service at a cost of £4.16 plus vat.
Orders that contain  more than 10 items can not be guaranteed next day or express delivery.
 INTERNATIONAL DELIVERY NOW AVAILABLE  £16  5/7 days  delivery time
FREE POSTAGE PRODUCTS
The following products are despatched  with free standard 48hr Royal Mail Delivery-Novels,Notebooks,Daiaries,Cards,Chocolate Bars,Scrap Books,Colouring Books,Story Books.

Our Brands

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